Privacy Commitment

Privacy Policy

This privacy policy sets out how LEDLuxor uses and protects any information that you give LEDLuxor when you use this website. LEDLuxor is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. LEDLuxor may change this policy from time to time by updating this page.

You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 18th of November, 2012, and may be updated at any time and without any further notice and displayed here.

What information we may collect

In order to provide you with our services and successfully process your wholesale LED lighting orders, we may have to collect some or all of the following information and in order to ensure the smooth handling and order processing needed to fulfill your wholesale order:

  • Your name, company name and title
  • Contact information, including email address
  • Demographic information such as postcode, preferences or interests
  • Other information relevant to your order, including customer surveys and/or offers

What we do with the information we gather

Your information is required to efficiently process your wholesale orders and to understand your needs and provide you with a better service, and in particular for the following reasons:

  • General order processing, customer support and internal record keeping
  • Your information may be used to improve our products and services
  • You may periodically receive promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. You can opt out of receiving emails at any time. We may also use your information to contact you for market research purposes. You may get contacted by email, phone, fax or mail.

Security & SSL Encryption

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Your data is protected by state of the art computer systems and servers, and we are using Secure Sockets Layer (SSL) software, which encrypts information you input and transmit to us using 128-bit SSL encryption. 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and will remove this data regularly.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

LEDLuxor may provide links to 3rd party websites for convenience and information. If you access those links, you will leave the LEDLuxor website. LEDLuxor does not control those sites or their privacy practices. LEDLuxor has not reviewed all of these 3rd party sites and does not control and is not responsible for any of these sites or their content. Thus, LEDLuxor does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third-party websites linked to this site, you do this entirely at your own risk.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes, or indicate this directly.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us.

Your personal information will not be sold, shared or leased to any third parties unless we have your permission or are required by law to do so. We may use and share your personal information with relevant third parties such as e.g express courier service and to process your wholesale orders and improve our level of service. Further we might send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found no to be correct.

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